Professional Reservation Call Center Services For Your Resort Or Hotel
What first has to happen to get a reservation over the phone for your resort or hotel? You have to answer it! If you are not answering your inbound calls 24/7, you are missing out on 23.5%* of your reservation opportunities. That's nearly a quarter of all your calls and a lot of leisure revenue. However you do the math, that's a lot of reservations lost to your competitors. The answer? The NAVIS RezForce resort or hotel call center.
For more than 100 lodging providers in North America, NAVIS RezForce® is answering calls and booking reservations - after-hours and during the day. The NAVIS RezForce professional call center and reservation booking service is exclusively focused on the lodging industry - no cruise calls, no credit card calls... nothing but hospitality reservations.
Next, read about the Professional Reservation Sales Staff that makes NAVIS RezForce so successful for our clients. Or, if you are a 4 or 5-Star/4 or 5-Diamond property and are looking for call center services designed just for you, NAVIS RezForce LUX is the answer.
* Based on NAVIS research of 217 lodging providers and nearly 3 million inbound calls; using 9AM to 5PM local time at each company location.